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If you receive any items that are damaged, incorrect or were not the items that you had ordered, please send it back to us and we'll refund your money. Returns are accepted within 14 days of the date that you received your order. Please email us at ACCOUNTING@ONECLUB.ORG with the original invoice or receipt and a reason for returning the items. Books, DVDs and Pencils can be mailed to:

The One Club
Attn: Returns
21 E. 26th Street
5th floor
New York, NY 10010


If you paid online using a credit card, the refund will be credited back to the original card. If you paid by check, a check will be mailed to you upon receipt of the returned item(s). If you have any questions or problems, please call us at 212-979-1900.