ADC Awards

The ADC Annual Awards is the oldest continuously running industry award show in the world. Now in its incredible 102nd year, these awards celebrate the very best in advertising, digital media, graphic and publication design, packaging and product design, motion, experiential and spatial design, photography, illustration and fashion design all with a focus on artistry and craftsmanship.

2022 ADC Awards - Brand-Side / In-House

Museum of Annoying Experiences

Agency Zendesk / San Francisco + Phantom / London

Client Zendesk

Category

Experiential Design / Digital Experiences

Annual ID

ADC101_INH033M

About the Work

Imagine: It’s the year 3000. People everywhere have lived through the Age of Champions – that glorious time in the early 21st Century when the Champions of customer service (aka Zendesk) rose to power and fixed bad customer service. Now, in the first retrospective of its kind, The Museum of Annoying Experiences is exploring the Time Before Champions (T.B.C.), with digital exhibits that bring customer service nightmares to life.

But here’s the thing: In the distant future customer service is pure, seamless bliss. It’s been so long since anyone experienced bad customer service, that they don’t really know all the details. So they have to guess – and most of the time they get it hilariously wrong.

Imagine: It’s the year 3000. People everywhere have lived through the Age of Champions – that glorious time in the early 21st Century when the Champions of customer service (aka Zendesk) rose to power and fixed bad customer service. Now, in the first retrospective of its kind, The Museum of Annoying Experiences is exploring the Time Before Champions (T.B.C.), with digital exhibits that bring customer service nightmares to life.

But here’s the thing: In the distant future customer service is pure, seamless bliss. It’s been so long since anyone experienced bad customer service, that they don’t really know all the details. So they have to guess – and most of the time they get it hilariously wrong.

Plug in your brain jack and visit the Museum of Annoying Experiences. It’s an annoying/amazing/immersive experience that you won’t want to miss.

2022 Awards

Total Points: 3

Merit Honor

Credits

Agency

Phantom / London

Client / Brand

Zendesk / San Francisco

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