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2023 One Show - Public Relations

Middle Seat Lottery

Agency Special / Sydney + Virgin Australia Group + PHD Media / Sydney + Enthral / Melbourne

Client Virgin Australia Group

Category

Traditional Media Relations

Annual ID

OS23_PR022B

About the Work

Virgin Australia’s new brand platform Bring On Wonderful announced the ambition to make flying uplifting for all. To prove this was more than just words, we ran directly at one of flying’s most universally understood and relatable pain points - the middle seat - to finally make it uplifting, too. We created The Middle Seat Lottery, a first-of-its-kind innovation that turned every middle seat on every Virgin Australia domestic plane into a lottery ticket, with a chance to win unique prizes. Suddenly, the middle seat didn’t mean being jammed between two people. It became an exciting game, played on a national level. The Middle Seat Lottery was designed as the PR spearhead to prove the brand’s ambition. In fact, it sparked conversation in 43 countries, and achieved 2.8 billion earned media impressions. Despite only being available in Australia, it was talked about on Saturday Night Live, The Daily Show, CNN, Forbes, news broadcast and print media around Australia and the world, with an estimated earned media value of over $22 million. The campaign generated more amazing results, including: 73.7% of Australians reached through earned media alone 33% awareness of Middle Seat Lottery within VA customers within first 4 weeks of launch 100,000 entries in first 2 months Please note the following results are highly sensitive and not for external publication: 36% increase in Virgin Australia App downloads 13,000 new Velocity Frequent Flyer members joining via the Middle Seat Lottery Initiative within first 3 months 74% eDM open rate, 36% click through rate from eDM (vs. 3.5% on average) Brand preference increased by 7% month following launch 10% lift in NPS in the months following launch

2023 Awards

Total Points: 9

Credits

Agency

Special / Sydney

PR / Marketing Agency

Enthral / Melbourne

Client / Brand

Virgin Australia Group

Production Company

Division / Sydney
The Pool Collective

Music / Sound Production Company

Rumble Studios / Sydney

Post Production Company

Fin Design + Effects
The Editors / Sydney

Media Distribution Company

PHD Media / Sydney

Publisher

Public Press

Chief Creative Officer

Julian Schreiber
Tom Martin

Creative Director

Jade Manning
Vince Osmond

Strategist

Will Moore

Creative

Jack Wall
Phil Harkness
Lauren Regolini
Locki Choi
Luke Thompson
Toby Moore

Business Director

Annie Millar
Meri Stewart
Priya Addams Williams
Sarah Calver

Business Manager

Brynee Roche

Digital Director

James Simmons

Founding Partner/CEO

Lindsey Evans
Cade Heyde

General Manager

Lily Waters

Head Of Design

Adam Shear

Head of Film Production/Lead Film Producer

Sevda Cemo

Senior Stills Producer

Sonia Ebrington

Strategy Partner

Dave Hartmann

Team Lead

Rachel McEwen

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