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2017 One Show - Public Relations

Creating Cupfusion

Agency Ketchum / Washington, D.C.

Client The Hershey Company

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Category

Real-Time Response / Activity / Proactive Communications

Annual ID

OS_PR17073M

About the Work

Reese’s Pieces Peanut Butter Cups— a mashup of Reese’s Pieces stuffed inside the flagship Peanut Butter Cup— were scheduled to be launched in Summer 2016. But when a photo of the product was leaked on a fan's personal Facebook account months in advance— without Reese’s permission— confusion ensued. People wanted to know if the whimsical-looking confection was real or fantasy. And if real, where could they get them? The brand’s marketing launch was now totally disrupted. But PR saw a unique opportunity in the confusion. Online speculation was heightening interest among Reese’s biggest fans. Instead of shutting down speculation, why not fuel more? Why not have fun by adding to the confusion? Within hours, #Cupfusion was born. Our real-time PR campaign teased our most prolific brand ambassadors, taunted mainstream media, and earned totally unexpected publicity that effectively launched the product to retailers and consumers in an unprecedented way for Hershey.

2017 Awards

Total Points: 5

Merit

Credits

Agency

Havas / New York
UM / New York
Arnold Worldwide / New York

Design Firm

Soulsight / Chicago

PR / Marketing Agency

Ketchum / Washington, D.C.
The Hershey Company / Hershey

Creative Team

Devon Horowitz
Rachna Patel
Ameesha Durham
Leslie Schrader
Stacey Kerans
Becca Loveridge
Joe Cooper
Anna Lingeris
Ryan Riess
Kristen Riggs
Amy Minderman

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