The One Show

The One Show is the world's most prestigious award show in advertising and design. For over 50 years, the Gold Pencil has been regarded as one of the top prizes in the creative industry. The One Show has a rich legacy of honoring some of the most groundbreaking ideas, created by some of the most remarkable minds in creativity.

2024 One Show - Design

The First Wheelchair Ballkid

Agency Eleven/TBWA Sydney + BOLT / Sydney + Mastercard / Sydney

Client Mastercard

Category

Innovation / New Ideas in Design

Annual ID

OS24_DE159M

About the Work


Grand Slam tennis tournaments couldn’t happen without ballkids. It’s a life-changing opportunity for them to see their heroes up close and be part of the action.

But some fans have always been overlooked for the chance to take part because the world thought they couldn’t do it.


Mastercard has been the official payments partner of the Australian Open for 8 years. Outside of this partnership, Mastercard brought together a network of passionate experts to make the first wheelchair ballkid possible.

Our technology partners, ballkid coach and assessor Diana Sutterby, Paralympic gold-medal wheelchair tennis champion Heath Davidson, previous world #4 tennis champion Alicia Molik, accessibility consultants, and, most importantly, junior wheelchair tennis champion Sonny Rennison came together with Mastercard to develop new assistive technology and a pilot program holding him to the same standard as every other ballkid.

During the first Grand Slam of the year in Australia, the first wheelchair ballkid hit the court. Sonny showed off the innovative ball collection device and wheelchair-mounted ball holder to the media, and they showed the world.

The story reached over 400 million people, and achieved $24.5 million in earned media. There was an 88% increase in positive brand sentiment month-on-month, and Mastercard had the highest earned share of voice compared to all tournament sponsors.

The pilot program was a groundbreaking success, showing what is possible.

Because a world where we all belong is Priceless.

2024 Awards

Total Points: 3

Merit

Credits

Agency

Eleven/TBWA Sydney

Client / Brand

Mastercard / Sydney

Agency In-House Production Company

BOLT / Sydney

Art Director

Filipe Oliveira

Chief Creative Officer

Evan Roberts

Copywriter

Zac Blakemore

Director

Ethan Mclean

Editor

Jason Capizzi

Executive Creative Director

Russ Tucker

Business Manager

Ella Marelich

Director of Communications

Luke McClelland

General Manager

Amy Ashworth

Senior Business Director

Reegan Saiani

Senior Business Manager

Anna Van Den Berg

Senior Communications Specialist

Amy McIntyre

Senior Integrated Producer

Angela Garofolo

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