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2024 One Show - Integrated / Omnichannel

Horror Codes

Agency Rethink / New York + Uber Eats / New York

Client Uber Eats

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Category

Commerce

Annual ID

OS24_IG011S

About the Work

Americans spend over $12B on Halloween each year. And that means competing digital retailers and delivery apps fight it out using basic, forgettable promo codes - like TRICKORTREAT and SPOOKY10. So how could Uber Eats, known more for restaurant delivery than grocery & retail delivery, reach new & engage existing candy-seeking shoppers while raising awareness & purchase intent for their new categories? By partnering with 4 Hollywood studios, we got the IP to the 10 greatest horror films of the last 50 years. We then took their most famous quotes - from The Sixth Sense’s “I see dead people” to SAW’s “do you want to play a game?” - and turned the quotes into Uber Eats promo codes for candy. But, there was a catch. Each day to build momentum leading up to Halloween, we put horror fans to the test by dropping a uniquely terrifying word puzzle to be solved on social media, OOH and Uber ad surfaces, which revealed the horror quote promo code and unlocked a 60% discount. The result: while other retailers begged people to remember and use their promo codes, Uber Eats had people discussing and sharing theirs online - garnering over 10,000 organic social engagements and over 96.3 million impressions on Uber ad surfaces. On day one, we had 290,000 promo code applications; by Halloween, it was 2 million. The campaign garnered 44% new users to Uber Eats (grocery & retail) and was the most successful promo code campaign for Uber Eats grocery & retail…ever. That’s how we turned the most boring marketing trick into an unforgettable Halloween treat.

2024 Awards

Total Points: 21

Credits

Agency

Rethink / New York

Client

Georgie Jeffreys
Kirsten Cave
Ana Lazareff
Ecole Weinstein
Nina Golik
Sydney Lindsey

Client / Brand

Uber Eats / New York

Production Company

Biscuit Filmworks

Music / Sound Production Company

Pickle Music / New York

Post Production Company

Arcade

Associate Creative Director

Gabriel Sehringer
Jessica Pester

Chief Creative Officer

Daniel Lobaton
Aaron Starkman

Chief Strategy Officer

Sean McDonald

Designer

Anne Zeygerman

Director

Aaron Stoller

Director of Photography

Michael Gioulakis

Executive Creative Director

Tara Lawall
Hans Thiessen

Executive Producer

Fanny Cruz

Sound Designer

Robbie Gardunio

Strategist

Nicole Rajesky

Composer / Sound Designer

Godi Gaviria
Alexis Estiz

ECD / Managing Director

James Zavaleta

Account Director

Karley Edwards

Account Manager

Dishant Verma

Account Supervisor

Regina Trimble

Colourist

Roman Hankewycz

Developer

Ken Malley

Digital Producer

Kyle Hicks

GFX

Scott Pallo

Global Chief Operating Officer

Caleb Goodman

Group Business Lead

Kate Naylor

Head of Production

Laura Rioux

Line Producer

Mala Vasan

PR / Account Director

Sara Lemmermeyer

PR Lead

Meredith Montgomery

PR Specialist

Kaitlyn Vian

Production Designer

Don Burt

Studio Artist

Jonathan Cesar

Studio Manager

Todd Bennett
Scott Russell

Tech Lead

Brad Stapleton

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