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2025 One Show - Cultural Driver

Reviews

Agency Africa Creative / Sao Paulo + Kraft Heinz / Sao Paulo

Client Heinz

Category

Multicultural Impact

Annual ID

OS25_CD022M

Background

Due to geopolitical or climatic issues, the forced displacement of people to other nations is a problem that affects the entire world, including Brazil. In 2023, the country became home to 710,000 refugees who had fled from countries such as Venezuela, Haiti, Afghanistan, Syria, and Ukraine. Many of these individuals are accompanied by their families. The naturalization process can be lengthy and lead to unemployment within this group.

The Heinz Reviews campaign addresses this issue by encouraging the professional recognition of these refugees and stateless individuals, thereby aiding in their naturalization process.

By receiving numerous positive reviews of the work they have done, refugees receive a letter of recommendation that can halve the time it takes to acquire naturalization.

Creative Idea

The Heinz Reviews campaign stems from two questions: How can we effectively help refugees gain Brazilian naturalization? How can we engage the Brazilian population into the refugee issue?

To engage the population, the campaign communicates that many of the food prepared in restaurants, especially burger houses, are made by refugees. And that, through a quick and easy review, people can help a refugee to naturalize.

With these reviews, the campaign creates a letter of recommendation that, attached to the naturalization process, can help refugees gain naturalization.

Insights & Strategy

Burger restaurants are the establishments that hire the most refugees in Brazil. And burger enthusiasts are highly engaged, constantly fueling active communities of burger joint reviews.

The Heinz Reviews campaign demonstrates that people's engagement, through an easy and quick review, can unveil the excellent qualifications of the workers, who are highly skilled labor and should be recognized by all and taken into consideration.

As a result, beyond people's engagement, the campaign impacts employers, highlighting the importance of hiring refugees and how they add value to the business, increase diversity, and contribute to human dignity.

Execution

Burger enthusiasts’ communities are highly active in the online sphere. To engage not only these individuals but also those who dine at burger restaurants less frequently, the Heinz Reviews campaign was launched through a series of actions on social media and various platforms.

To encourage the submission of reviews, a dedicated website for the campaign was created. With straightforward language, it is easily accessible and designed to be user-friendly even for those who are not very familiar with the internet.

The campaign highlights the importance of welcoming refugees and stateless individuals and demonstrates how these people contribute to society.

Results

The Heinz Review campaign made an impact not only on burger enthusiasts but also on those who visit these places less frequently. It also engaged both refugees working in burger restaurants and the entrepreneurs who own these business.

With easy access, the campaign website could be visited via desktops and mobile phones, allowing people to submit their reviews within minutes.

The received comments are mostly positive and, formatted as recommendation letters, can help expedite the naturalization process for refugees.

Moreover, burger restaurant owners realized that they can hire refugees even if the naturalization process is not complete. And they have the opportunity to evaluate refugees based on the recommendation letters crafted from the reviews.

2025 Awards

Total Points: 3

Merit

Credits

Agency

Africa Creative / São Paulo

Client / Brand

Kraft Heinz / Sao Paulo

Production Company

silviomedeiros.net / Sao Paulo

Music / Sound Production Company

Punch Audio / São Paulo

Art Director

Pedro Galdi
Renan Molin

Copywriter

Pedro Rosas

Creative Director

Pedro Rosas
Pedro Galdi

Director

Silvio Medeiros

Director of Photography

Silvio Medeiros

Approved by

Cecilia Preto
Cristina Monteiro
Thiago Stelle
Juan Rodrigues
André Mendes
Bruna Donato
Ana Ladeira

Camera Assistant 1

William Alves

Camera Assistant 2

Lucas Puppio

Camera Assistant 3

Augusto Bispo

Camera Assistant 4

Marcio Costa

Casting Production

Fabiana Varela

Client Service

Ana Carolina Andrade
Débora Bettoni
Gabriela Ferrante
Alexia Oliveira
Lia Turato
Beatriz Bertonha
Vitória Silano

co-CCO

Nicholas Bergantin

co-COO

Heloísa Pupim

Creation

Tony Berchmans

Creative Producers

Giovanna Lima
Thays Miranda
Theo Etlin
Raquel Martins

Creative Research Director

Estevão Mabilia Meneguzzo

Creative Research Manager

Eduardo Berardinelli

Creative Researcher

Bea Ribeiro
Mana Black

Digital Projects Manager

Beatriz Stalchmidt

Director of Sustainability and Institutional Relations

Raphael Vandystadt

Editing

Fábio Mackza
Ernesto Neto
Carlos Eduardo da Silveira

Electrical

Wendel Salsa

Electrical Assistant

Marco Daniel Neve da Silva

Head of Production

Lili D. Aragoni

Intern

Marina Rabello

Location Producer

Calixto .

media

Renan Soares
Bruno Marangoni
Guilherme Garcia
Mariana Silveira
Raissa Silva

Mixing and Finishing

Gustavo Guanaes
Ian Sierra
Rodrigo Tuchê

Motion

Diego Oliveira
Gabriel Larangeira
Janaina Nascimento

Musical Direction

Tony Berchmans

Production Assistant

Valentina De Luca
Vanessa Ikezili
Nathan Moreira

Production Coordination

Cristiane Oliveira
Karina Coviello

Production Coordinator

Elizabeth Ganymedes

Project Manager

Lais Cattena

Responsible Attorney

Isadora Savazzi Rizzi

RTV Director

Tais Olhiara

RTV Producer

Bruno Cardoso
Gabi Ferrer

Service

Ale Pais
Gabi Takan

Set Assistant

Alexandre Luis da Silva

Special Projects Director

Lica de Souza

Specialist Office in Immigration Law

Borderless Citizen

Stagehand

Vinicius Ribeiro

Studio Assistant

Marco Antonio dos Santos

VP of Planning

Ana Kuroki

VP of RTV

Rodrigo Ferrari

VP of Special Projects

Juliana Leite

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