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2025 One Show - Sustainable Development Goals Pencil

Inployable

Agency FCB Canada / Toronto

Client Canadian Down Syndrome Society

Category

Sustainable Development Goals

Annual ID

OS25_SD004M

Background

As people with Down syndrome make their way into adulthood, employment is important in building independence and a sense of dignity. Being employed means much more than earning an income; it means learning new skills, the opportunity to build lasting connections with others, improved self-confidence, a sense of self-worth, and the list goes on.1

Despite how valuable employment can be, many individuals with Down syndrome are still largely excluded from the workforce. Employers across North America are unaware of this untapped resource, let alone where to find them.

The ambition of the Canadian Down Syndrome Society is to empower the Down syndrome community by closing the gaps in support, information, and resources that make life more challenging for people with Down syndrome.


As people with Down syndrome become adults, employment is an important part of reaching full or partial independence. Despite this, many individuals are still largely excluded from the workforce. Employers are unaware of this untapped resource, let alone where to find them.


Despite how valuable employment can be, many individuals with Down syndrome are still largely excluded from the workforce. Employers across North America are unaware of this untapped resource, let alone where to find them. Our target was both prospective employers and ready-to-work individuals with Down syndrome.

This presented CDSS with an opportunity to solve the employment gap by:
Creating a space for prospective employers to recruit the community.
Inspiring individuals with Down syndrome to join our movement to close the
employment gap.
Raising awareness about the community’s ability to contribute to the workforce.

1) https://bit.ly/43c1kHd

Creative Idea

Knowing we had to create a first-of-its-kind employment hub for candidates with Down syndrome, we naturally pursued a partnership with the best-in-class platform for fostering a professional network. Introducing inployable: the first-ever employment network for people with Down syndrome on LinkedIn.

Prior to the official campaign launch, CDSS released hyper-targeted social posts for the Down syndrome community, calling on ready-to-work individuals to join inployable. Those looking for work were able to fill out a brief form on inployable.com, including their LinkedIn profile. If they didn't have a profile, a LinkedIn coach helped them build one. Next, job seekers are added to inployable's network—basically a company page on LinkedIn—where potential employers could find them.

The campaign launched to the public during Canadian Down Syndrome Week, via a provocative long-form video featuring a cast from the Down syndrome community advocating for their right to work. The video showcases “inployable” individuals sharing their thoughts on how the current hiring system values their resumes: overlooked, underrepresented, and not worth the paper they’re printed on. They are then shown ​​provocatively destroying their resumes with the help of chainsaws, liquid nitrogen, and a woodchipper, to make way for a new and better way of hiring: inployable.

The launch video featured a call to action for both employees and employers to visit the hub and discover opportunities to connect. Due to a limited media budget, we pushed the work out through social media, primarily on LinkedIn, as well as through PR and community advocacy groups associated with CDSS. The campaign was also supplemented with video content on the inployable page, featuring our Down syndrome cast explaining how the platform works and how to get the most out of the experience.

Insights & Strategy

North America is facing a historic labour shortage—with over 6.8 million open jobs—and employers are in desperate need of hard-working and reliable employees.1 Despite this, over 50% of people with Down syndrome struggle to find meaningful, paid employment.2 Individuals with Down syndrome have been victim to outdated stereotypes and misconceptions about their capabilities, which ultimately has led to their community being ignored by potential employers. Their abilities in the workplace are underestimated, despite the community having a long-standing history of being valuable contributors in a variety of different sectors. They have been known for bringing a unique skill set to the workplace including loyalty, dedication, attention to detail, and a contribution to culture, among many others.3

Our insight was discovered through desktop research, collaboration with the Canadian Down Syndrome Society, and engaging with the community itself.

To solve the employment gap in the Down syndrome community, we needed to make it easy for employers to find and hire the right applicants while challenging the long-standing stereotypes that exist about employees with Down syndrome.


In addition to misconceptions about their contributions, employers that are open to hiring people with intellectual disabilities remain uninformed about how to connect with these candidates. From recruitment to training, our research found that employers were in desperate need of information, resources, and a designated place to connect and recruit.


Recognizing that employers look to LinkedIn, we knew that's where we needed to be to ensure discoverability of these individuals in moments employers need them most. For both our targets (employers and ready-to-work individuals), the call to action was to visit our website to get involved; we needed to create a space where people with Down syndrome could market themselves.


1) https://bit.ly/4ihl7cz
2) https://bit.ly/4dcnUSP
3) https://bit.ly/43c1kHd

Execution

Due to the complexities of both the problem and solution, there were a number of campaign elements that led to our success:

Destination site - https://inployable.com/
Upon visiting our destination site, individuals with Down syndrome who were looking for work, were connected with LinkedIn coaches. These coaches were a live resource to help the community set up their profiles, add their unique skills, and ensure their profiles were discoverable for prospective employers.

Campaign hub - https://www.linkedin.com/company
We hacked LinkedIn’s very own platform by creating the first-ever company page where every single employee is open to work. When setting up their profile, individuals with Down syndrome would add themselves as an employee at inployable where prospective employees could then discover those potential employees through the people tab.

User Experience:
Many people with Down syndrome looking for work have previously experienced bias and exclusion from the workforce. Since LinkedIn typically favours traditional workplace experience, we needed to do something to ensure individuals with Down syndrome had proper exposure within the platform despite a lack of previous job history. To shine a light on their unique and overlooked abilities, we worked closely with LinkedIn to add over 25 skills to the platform (e.g., repetition oriented, routine oriented, repetitive data entry, inventory skills, etc.) This enabled us to accurately represent the strengths of the community and make them more discoverable for open jobs on LinkedIn.

For prospective employers, we made it easy to discover potential employees and to access inclusive workforce resources and content within the network. We offered employees resources on things like training processes, inclusive hiring, and interview adaptations to ensure they were set up for success when hiring an individual from the Down syndrome community.

Results

Since launching, inployable has seen incredible success. As a small Canadian charity, budgets and resources were slim, but inployable achieved the following:

Created a space for connection:
700+ companies followed our page within the first 2 months
The companies were from 164 different industries
91% of our followers work directly in HR
“inployable is one of the fastest growing company pages on LinkedIn”
Sean McConnell, LinkedIn Business Development Lead

Inspired individuals with Down syndrome to join the movement:
17% of inployable candidates have already been hired, getting us closer to our goal of zero candidates unemployed

Raised awareness about the community’s ability to contribute to the workforce:
We achieved 149,000,000+ impressions for the campaign and based on our $7,500 in PR and media support, this equates to 19.867 impressions per $ spent. Not too bad.

2025 Awards

Total Points: 3

Merit

Credits

Agency

FCB Canada / Toronto

PR / Marketing Agency

Glossy

Client / Brand

Canadian Down Syndrome Society

Production Company

Suneeva

Art Director

Sally Fung
Brad Wilson

Associate Creative Director

Sally Fung
Sara Radovanovich

Chief Creative Officer

Nancy Crimi-Lamanna

Chief Strategy Officer

Shelley Brown

Copywriter

Sara Radovanovich

Creative Director

Ryan Dzur
Sam Cote

Director of Photography

Stuart Cameron

Editor

Liam Crawford

Executive Creative Director

Andrew MacPhee

Music Supervisor

Rich Hamilton

Strategist

Audrey Zink

Agency Producer

Dan Rankin

EVP, Global Creative Partner

Danilo Boer

Executive Producer, Post Production

Elise Beauvais

1st AC

Alex Dametto

1st AD

Conor O'Brien

2nd AC

Dorian Findlay

2nd Electric

Kristoff Gallimore

3rd Electric

Peter Rotundo

Account Supervisor

Sophie Seidelin

Audio House

Grayson Music

Audio Producer

Sharon Yokoyama

Board Member

Ben Tarr

Chair

Ed Casagrande

Colourist

Conor Fisher

Community Manager

Serena Luca

Craft

Paul Michon

Director/DP

Julian Peter

DIT/VTR

Dal Bridge

Editing House

Married To Giants

Editor, Social

Tyler Strahl

Engineer

Brian Bernard

Fire Safety

Al Sutton

Gaffer

Kay Grospe

Group Account Director

Blake Connolly

HMU Artist

Cathay Ann Cuthbert

Interim Executive Director

Laura LaChance

Key Grip

Rico Joyce

Line Producer/PM

Joey Bilewicz

Marketing & Communications Manager

Courtney Cassel
Kristen Halpen

Medic

Michael Petcu

Online/VFX

Wingman

Owner

Shannon Stephaniuk

PA

Ahmed Chewai
Alec Whittal
Molly West
Nikki Cupid

Phantom Tech

Lanny Bolger

PKG Truck

Steve Couto

Production Artist

Joey Ng
Mark Parenteau

Production Manager

Jennifer Cachola

Project Manager

Hani Adam

Proofreader

Melanie DaSilva Pinto
Zohrin Jivraj

Quality Assurance

Kim Cheung-Quenneville

Retoucher

Carly Bright
Marcelle Faucher

Script Supervisor

Patricia Homonylo

Senior Manager Fund Development & Donor Management

Pamela Massaro

Set Dresser

Greg Goldsack

Sound

Marco Furgiuele

Sound Op

Nathan Street Toronto Sound

Special thank you

William F Whites

SPFX Coordinator

Darcy Callaghan

VFX/Online Artist

Jonny Ames

VP, Managing Director

Tim Welsh

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