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2026 One Show - Gaming

Toxic Backfire

Agency Cheil PengTai Beijing + Cheil Hong Kong

Client Samsung

Category

Gaming for Good

Annual ID

OS26_GA017M

Background


China is the largest mobile gaming market in the world.

It’s also the most toxic.

According to research, over 70% of all gamers have experienced toxic bullying (Tencent 2021).


Creative Idea


‘Toxic Backfire’. Making gaming bullies face their own toxic behaviour.


Insights & Strategy


INSIGHT

When gamers bully, they poison the experience for everyone involved.


STRATEGY

So we flipped the script.

And made gaming bullies face their own toxic behaviour.


Execution


In collaboration with NetEase, one of the country’s leading game developers, we hacked ‘Condor Heroes’—a ground-breaking MMO-RPG (Massively Multiplayer Online Role-Playing Game) that captivated millions across China.

Since bullying happens on voice chat during team play, we used the game’s ‘Abusive Language Detection System’ to identify toxic language.

We then made bullies face their own toxic behaviour, quite literally.

Every time the system detected any sign of bullying, it visualised the behaviour as a toxic mist, temporarily obscuring the bully’s gaming environment.

The more they bullied, the thicker the mist. Making it increasingly difficult for them to see and play.

All in real-time.

All within the game.

Disappearing only once they stopped their toxic behaviour.



Results


The hacked game sent a strong message to gaming bullies.

In just three weeks, over two million bullies faced their own toxic behaviour.

Reports of in-game bullying dropped by 35%.

Making this one of the most effective anti-bullying campaigns in China’s gaming history.

The message was clear:

Toxic behaviour can backfire.

The more gamers bully, the more unplayable their own game becomes.

2026 Awards

Total Points: 3

Merit

Credits

Agency

Cheil PengTai Beijing
Cheil Hong Kong

Chief Creative Officer

Paul Chan

Copywriter

Paul Chan
Tony Chan

Creative Director

Lisha Lu
Timothy Tian

Executive Creative Director

Kimmy Liu

Associate Creative Officer

Tony Chan

CEO

Larry Sun

Project Manager

Zuoyu Liu

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