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2025 One Show - Interactive, Online & Mobile

Audience Delivery

Agency DM9 / Sao Paulo

Client iFood

Category

Commerce

Annual ID

OS25_IN055M

Background

Audience Delivery Explanations


Despite huge interest on male football and massive audience to the Men FIFA World Cup in 2022, Brazilians had shown little enthusiasm for the Women FIFA World Cup that was about to happen in 2023. So much so that according to the Ibope Audience Institute, only 25% of Brazilians said they would watch the games on TV, which lead to no open TV channel to purchase the broadcast rights to all of the Women FIFA World Cup Games.

iFood is the biggest food delivery app in Brazil and the most loved brand in the country.
It is a generous and accessible brand, and its mission is to bring to people what people want at anytime, anywhere.

So we decided to deliver the Women FIFA World Cup to everyone who has the iFood app.

Creative Idea

Situation:
No open TV channel bought the rights to the Women FIFA World Cup, making it hard for Brazilians to watch the games and manifest their support for the Brazilian National Team and to allow Women football to gain traction in Brazil.

Brief:
Use the massive audience iFood has, with its 50 million active users in Brazil, and take advantage of the fact that iFood has an average 38 minutes per week interaction from active users and serve them the Women FIFA World Cup.

Objectives:
We wanted to show our support to the Brazilian national team and Women football and use the World Cup to increase sales and food orders on our app during the games.


We used iFood app's massive audience and bought the live streaming rights of all 64 Women FIFA World Cup games and broadcast them for free inside our app.
So anyone who opened iFood to order food was able to watch any of the games, and anyone who came to watch the games on iFood because they couldn't find it anywhere else to watch, would be tempted to order food on iFood.

Insights & Strategy


Approach: We did what we do, we delivered what people wanted. That being either football or food and most of the time, both.

Execution

We offered a unique experience for active ifood users and with that further our positioning as the most loved brand in Brazil, while increasing sales and showing support for Women's football.
We did all of that by delivering the best football experience to the hands of 50 million Brazilians, for free.

Results

23% orders increase compared to the same period the year before.
21 Million people watched the games inside our food delivery app.
4.5 Million in earned media.
86% Positive Sentiment about the brand, strengthening even more iFood's position as Brazil's most loved brand.

2025 Awards

Total Points: 3

Merit

Credits

Agency

DM9 / São Paulo

Chief Creative Officer

Icaro Doria

Chief Strategy Officer

Stephanie Campbell

Creative Director

Alex Adati
Vinicius Curi

Executive Creative Director

Gustavo "Guzera" Alves
Nina Lucato

CEO

Pipo Calazans

Chief Content Officer

Cleber Paradela

Chief Media Officer

Renata Valio

Chief Production Officer

Anna Ferraz

COO

Thomas Tagliaferro

Creative VP

Laura Esteves

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